Please notify us in advance of any travel plans outside the area for VISA and Debit Card transactions. 

 

 TO REPORT LOST OR STOLEN CARD 
Call toll free 1-800-889-8121 and speak to a credit union representative during regular business hours (Mon & Wed 8 am - 4 pm; Tues & Thur 8 am - 7 pm; Fridays 8 am - 5 pm; Sat 8 am - 12 pm)
Call toll free 1-800-264-5578 outside of our regular business hours.

ATTENTION DEBIT CARD USERS
Debit card purchases outside of Massachusetts may require a PIN to complete the transaction.
Debit card purchases at Conoco gas stations in Pennsylvania will be blocked due to fraud (February 2019)

Some DEBIT CARD transactions may be blocked in certain locations for your protection.  Let us know of your purchasing and/or travel plans in advance. 

DEBIT CARD BLOCKED LOCATIONS
Current as of February 2019

Please review this list and contact us, in advance at 800-889-8121 or 508-845-6755, if your travel or purchasing plans include these areas:

STATES
Alabama
Georgia
Louisiana
New Jersey
New York
Pennsylvania (Conoco gas stations)
Tennessee
Virginia
 
COUNTRIES
Africa
Australia
Brazil
China
Egypt*
Great Britain
India
Indonesia
Italy
Mexico
Nigeria
Oman
Philippines
Qatar
Russia
Saudi Arabia
Tanzania
United Arab Emirates (includes Abu Dhabi, Dubai, Sharjah, Umm Al Quwain, Fujeirah, Ajmen Ras Al Khaimah) 

*Blocked completely by government - no card use.