Please notify us in advance of any travel plans outside the area for VISA and Debit Card transactions.
TO REPORT LOST OR STOLEN CARD
Call toll free 1-800-889-8121 and speak to a credit union representative during regular business hours (Mon & Wed 8 am - 4 pm; Tues & Thur 8 am - 7 pm; Fridays 8 am - 5 pm; Sat 8 am - 12 pm)
Call toll free 1-800-264-5578 outside of our regular business hours.
Debit card purchases outside of Massachusetts may require a PIN to complete the transaction.
Some DEBIT CARD transactions may be blocked in certain locations for your protection. Let us know of your purchasing and/or travel plans in advance.
DEBIT CARD BLOCKED LOCATIONS
Current as of May 2017
Please review this list and contact us, in advance at 800-889-8121 or 508-845-6755, if your travel or purchasing plans include these areas:
United Arab Emirates (includes Abu Dhabi, Dubai, Sharjah, Umm Al Quwain, Fujeirah, Ajmen Ras Al Khaimah)
*Blocked completely by government - no card use.